Refund Policy

Due to the intimate nature of our products, we prioritize hygiene and safety.

• Refund requests must be made within 7 days of delivery.

• Products must be unused, unopened, and in original packaging to qualify for a refund.

• Used or opened items are non-refundable.

To request a refund, please contact us at noirex.com@gmail.com with your order details.

Refunds are processed within 5–10 business days after approval.